База знань

Find answers for everything you use on Pladinum

Practical guides and troubleshooting written by Pladinum engineers to help you manage and fix issues across all services — from hosting and domains to email and security.

Квиток підтримки

Best for detailed or non-urgent issues.
Share context, screenshots, or logs faster fix.

Підтримка через LiveChat

Get real-time help from our engineers.
Ideal for urgent issues or quick questions.

База знань

Step-by-step guides. FAQs.
Self-help at your fingertips.

General & FAQs

Learn about our API, promo credits, and FAQs.

Всі статті

Checkout & Billing

Learn about billing FAQs, payment profiles, credits, and more.

Всі статті

My Account

Learn about account authentication, security, sub accounts and more.

Всі статті

Домени

Learn about domain registration, management, renewals, and more.

Всі статті

Хостинг

Learn about starting hosting, cPanel, file upload, migration, and more.

Всі статті

Website

Learn about using WordPress and other website builders, settings, etc.

Всі статті

Email

Learn about Webmail, hosted and mail server.

Всі статті

Office

Learn about Only Office or Microsoft 365.

Всі статті

Managed services

Learn about website management services.

Всі статті

Servers

Learn about vps hosting and dedicated server hosting.

Всі статті