База знаний

Find answers for everything you use on Pladinum

Practical guides and troubleshooting written by Pladinum engineers to help you manage and fix issues across all services — from hosting and domains to email and security.

Билет поддержки

Best for detailed or non-urgent issues.
Share context, screenshots, or logs faster fix.

Поддержка через LiveChat

Get real-time help from our engineers.
Ideal for urgent issues or quick questions.

База знаний

Step-by-step guides. FAQs.
Self-help at your fingertips.

General & FAQs

Learn about our API, promo credits, and FAQs.

Все статьи

Checkout & Billing

Learn about billing FAQs, payment profiles, credits, and more.

Все статьи

My Account

Learn about account authentication, security, sub accounts and more.

Все статьи

Домены

Learn about domain registration, management, renewals, and more.

Все статьи

Хостинг

Learn about starting hosting, cPanel, file upload, migration, and more.

Все статьи

Website

Learn about using WordPress and other website builders, settings, etc.

Все статьи

Email

Learn about Webmail, hosted and mail server.

Все статьи

Office

Learn about Only Office or Microsoft 365.

Все статьи

Managed services

Learn about website management services.

Все статьи

Servers

Learn about vps hosting and dedicated server hosting.

Все статьи