Ayuda

Expert hosting & WordPress support

Get fast, human support for WordPress, hosting, domains, and security. No scripts. No call centers. Just experienced engineers who solve problems.

Ticket de asistencia

Best for detailed or non-urgent issues.
Share context, screenshots, or logs.
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Asistencia por LiveChat

Get real-time help from our support engineers.
Ideal for urgent issues or quick questions.
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Base de conocimientos

Solve common issues without contacting support.
Browse all knowledge

Help section

Getting started

Alojamiento

Dominios

Billing, plans & pricing

Certificados SSL

Alojamiento de correo electrónico

VPN

Accounts & Workspaces

WordPress management

WooCommerce management

Pladinum performance engineer

How we handle performance issues

Most performance issues are not caused by the server itself.

Our engineers identify the real root cause and provide clear, actionable guidance — often without requiring server upgrades.

" ¡Tirar servidores al problema no es la solución! "

Need guaranteed response time and uptime?

For mission-critical websites and applications, we offer premium SLA-backed support plans with defined response times and uptime commitments.

Guaranteed uptime backed by SLA • Prioritized response and resolution times • Compensation in case of service disruptions

View premium support plans