Knowledge base

Find answers for everything you use on Pladinum

Practical guides and troubleshooting written by Pladinum engineers to help you manage and fix issues across all services — from hosting and domains to email and security.

Support ticket

Best for detailed or non-urgent issues.
Share context, screenshots, or logs faster fix.

Support via LiveChat

Get real-time help from our engineers.
Ideal for urgent issues or quick questions.

Knowledge base

Step-by-step guides. FAQs.
Self-help at your fingertips.

General & FAQs

Lees meer over onze API, promocredits en veelgestelde vragen.

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Checkout & Billing

Meer informatie over Veelgestelde vragen over facturering, betalingsprofielen, kredieten en meer.

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Mijn account

Leer meer over accountverificatie, beveiliging, subaccounts en meer.

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Domeinen

Meer informatie over domeinregistratie, beheer, verlengingen en meer.

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Hosting

Learn about starting hosting, cPanel, file upload, migration, and more.

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Website

Learn about using WordPress and other website builders, settings, etc.

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E-mail

Leer meer over Webmail, hosted en mailserver.

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Kantoor

Leer meer over Only Office of Microsoft 365.

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Beheerde services

Meer informatie over diensten voor websitebeheer.

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Servers

Meer informatie over vps hosting en dedicated server hosting.

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