Help

The support to manage your digital world

Explore our continuously expanding Pladinum knowledge library for tutorials and instructional materials.

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Start here with simple how-to’s

Most common help topics

Check out the categories below to find some handy articles and tutorials.

Find all help topics per subject

General & FAQs

Learn about our API, promo credits, and FAQs.

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Checkout & Billing

Learn about billing FAQs, payment profiles, credits, and more.

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My Account

Learn about account authentication, security, sub accounts and more.

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Domains

Learn about domain registration, management, renewals, and more.

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Hosting

Learn about getting started with hosting, cPanel, file upload, migration, and more.

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Website

Learn about using WordPress and other website builders, site settings, and documentation.

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Email

Learn about Webmail, hosted and mail server.

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Office

Learn about Only Office or Microsoft 365.

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Managed services

Learn about website management services.

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Servers

Learn about vps hosting and dedicated server hosting.

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