Ayuda

The support to manage your digital world. Explore our continuously expanding Pladinum knowledge library for tutorials and instructional materials.

live chat

Need hosting help?

Ask a specialist

¿Ya tiene un dominio?

Transfer to Pladinum

General & FAQs

Learn about our API, promo credits, and FAQs.

All articles

Checkout & Billing

Learn about billing FAQs, payment profiles, credits, and more.

All articles

My Account

Learn about account authentication, security, sub accounts and more.

All articles

Dominios

Learn about domain registration, management, renewals, and more.

All articles

Alojamiento

Learn about starting hosting, cPanel, file upload, migration, and more.

All articles

Website

Learn about using WordPress and other website builders, settings, etc.

All articles

Email

Learn about Webmail, hosted and mail server.

All articles

Office

Learn about Only Office or Microsoft 365.

All articles

Managed services

Learn about website management services.

All articles

Servers

Learn about vps hosting and dedicated server hosting.

All articles

Need to connect with our experts?

Do you require your website or application to maintain constant availability? That is the assurance we provide.

Is there a possibility of unforeseen issues arising? In such instances, we will take proactive measures through our continuous monitoring service, ensuring necessary adjustments and comprehensive solutions are implemented.

- Constant uptime supported by our SLA guarantees; - Timely and effective solutions rather than temporary fixes; - Compensation provided in case of service disruptions.

Browse support packages